Family Circle support

For pairing, permissions, or privacy assistance, email familycircle@vedranv.com.

Getting a family connected

1. Ask the Family Manager to create an invitation.
2. Open Family Circle on the new device and scan the invitation QR code.
3. Have the Manager approve the pairing request.

Calls and Remote Help

Allow camera and microphone access when you want to take part in a family call. Remote Help requires the person receiving help to approve the request. Android screen sharing always requires Android’s system permission; optional Android remote taps require the Family Circle Accessibility setting and work only during an approved active help session.

On iPhone, keep Family Circle open and connected before starting a call or Remote Help session. It does not send background call or alert notifications in this release.

Privacy or deletion requests

You can leave a family from Family connection. A Family Manager can remove a device or retire a family. To request privacy assistance, contact us from the email address above and include the device and family details you want us to help with. Removing a device prevents future access but cannot erase copies already stored on another family member’s device.